La-Z-Boy Home Furnishings & Décor in Beaumont, TX Open now

Reviews about La-Z-Boy Home Furnishings & Décor

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  March 23, 2020, by marti Bradford
  We shopped during a sale and due to Harvey, they were quite busy and short handed. We finally made our purchase with delivery due tomorrow. We received a call today that they chair we bought was oversold. They won't sell the floor model since it is the only one and no offer was made to remedy the situation. We now have to go back to the store in order to get a refund. Poor customer service. We will not shop at Lazy Boy again.
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  August 24, 2019, by Jeanie Bell
  Horrible nightmare! Harvey destroyed great La-Z-Boy furniture and we are currently displaced. Bought 1 leather recliner at the Beaumont store and leather started peeling after 1 month. We have contacted store, manufacturer, and Guardian (leather protection) - we have sent information requested. Store claims no responsibility, Guardian says manufacturer defect and store responsible, manufacturer states store responsible. Customer service, Portia, said probably something we did like hair product, (really? After 1 month?) I had leather La-Z-Boy furniture for years and trusted them, but no more.